Avenga is a global IT and digital transformation champion. We deliver strategy, customer experience, solution engineering, managed services, software products and outsourcing services like: staff augmentation, team leasing and permanent employment.Together, we are more than 2500 professionals with over 20 years of experience. We are present in Europe, Asia and the USA.
Voice Operations Analyst
Miejsce pracy: woj. kujawsko-pomorskie
Nr ref.: LP/VOA/ZD/06

Support needed to help the voice migrations go smoothly by coordinating with site contacts, end users, engineers and service providers. Operational support will be need to test tools and help clients with minor voice issues. Role will include transition of tasks to service provider in Q3/Q4 2021.

 

Job description:
  • Create and distribute end user communications for voice platform migration
  • Answer end user tickets and questions during the voice platform migration
  • Triage voice escalations to MSP and the clients engineers
  • Create monthly voice reports
  • Test voice tools
  • Coordinate migration dates with site contacts
  • Coordinate phone removal at site level
  • Help with service provider transition
  • 80 PLN B2B
Requirements:
  • Project management experience
  • Excel and Microsoft word experience
  • Technical background
Please include in your application the following consent:I agree to the processing of my personal data provided by me, not mentioned in art. 221 § 1 of the Labor Code, or other specific provisions applicable pursuant to art. 221 § 4 of the Polish Labour Code, in order to recruit by the Administrator - Avenga IT Professionals Sp. z o.o. with registered office in Wrocław, ul. Gwiaździsta 66, 53-413 Wrocław, for the position Voice Operations Analyst.
Zobacz najnowsze oferty

Redaktor portalu rozrywkowo-informacyjnego

Redaktor portalu rozrywkowo-informacyjnego
Iberion sp. z o.o.
Iberion sp. z o.o.
mazowieckie / Warszawa
mazowieckie / Warszawa
Od: dzisiaj

Wydawca-redaktor portalu o tematyce biznesowo-ekonomicznej

Wydawca-redaktor portalu o tematyce biznesowo-ekonomicznej
Iberion sp. z o.o.
Iberion sp. z o.o.
mazowieckie / Warszawa
mazowieckie / Warszawa
Od: dzisiaj

Redaktor sekcji lifestyle

Redaktor sekcji lifestyle
Iberion sp. z o.o.
Iberion sp. z o.o.
mazowieckie / Warszawa
mazowieckie / Warszawa
Od: dzisiaj

Redaktor portalu kulinarnego

Redaktor portalu kulinarnego
Iberion sp. z o.o.
Iberion sp. z o.o.
mazowieckie / Warszawa
mazowieckie / Warszawa
Od: dzisiaj

DevOps Engineer Storage [rekrutacja online]

DevOps Engineer Storage [rekrutacja online]
ING Tech Poland
ING Tech Poland
mazowieckie / Warszawa
mazowieckie / Warszawa
Od: dzisiaj

Global SC Analyst

Global SC Analyst
Corning Optical Communications Polska Sp. z o.o.
Corning Optical Communications Polska Sp. z o.o.
łódzkie / Stryków
łódzkie / Stryków
Od: dzisiaj
Oferty pracy:
Więcej ofert pracy
Znajdź pracę
Kategorie
Archiwa